Return Policy
At Forlifessentials, customer satisfaction and trust are very important to us. We are committed to delivering genuine products in excellent condition. Please carefully review our Return & Refund Policy below.
1. Eligibility for Returns
You may request a return, replacement, or refund under the following conditions:
You received a damaged product during delivery
You received a wrong item different from your order
Your order arrived incomplete or with missing items
✅ All return requests must be submitted within 3 days (72 hours) after delivery confirmation.
To qualify for a return:
The product must remain unused and unopened
The item must be in its original packaging and condition
Proof of purchase or order confirmation must be provided
2. Refund Process
Once your return request is approved:
Returned items (where applicable) must be received and inspected by our team.
Refunds will be processed within 7 working days after confirmation.
Payments will be refunded through the original payment method used during purchase.
You will be notified once your refund has been successfully processed.
3. Non-Returnable Items
For health, safety, and quality assurance reasons, the following items cannot be returned or refunded:
Opened or used nutritional supplements
Products with broken safety seals
Items returned after the 3-day return window
Products damaged due to misuse or improper handling by the customer
4. Return Request Procedure
To request a return or refund, please contact us with the following details:
Full Name
Order Number or Proof of Purchase
Description of the issue
Clear photo(s) of the product (if damaged or incorrect)
5. Contact for Returns & Support
📧 [email protected]
📞 +2348065000427
📞 +2348141502327
Our support team will guide you through the return process promptly.
Important Notice
Forlifessentials reserves the right to decline return or refund requests that do not meet the conditions stated in this policy.
✅ Forlifessentials — Essentials for Better Living